Technology consulting built around the way your business actually runs
From project governance to infrastructure, SAP environments to custom software — OnSet has been delivering measurable outcomes for enterprise and mid-market clients since 1996. Every engagement is scoped to your reality, staffed by senior professionals, and tied to results you can report to the board.
Talk to a specialistProject management governance — without the overhead of building it yourself
Most organizations understand the value of a Project Management Office in theory. In practice, standing one up from scratch takes 12–18 months, dedicated budget, and internal expertise that's hard to retain. PMOaaS gives you a fully operational, institutionally mature PMO from day one — structured, staffed, and calibrated to your strategic portfolio.
Our model covers three distinct layers of engagement. You can start with implementation and exit, bring us in to operate and govern an existing structure, or commission demand-based project management for specific initiatives. Each layer is priced independently so you only pay for what your organization genuinely needs.
What's included
- ✓ PMOaaS — Implementation: full methodology design, tooling selection, stakeholder alignment workshops, reporting framework, and a structured handover plan if you intend to internalize the function later.
- ✓ PMOaaS — Operations & Governance: ongoing portfolio visibility, risk escalation protocols, KPI dashboards, vendor coordination, and monthly executive steering reports that give leadership real data, not status theater.
- ✓ PMOaaS — On-demand Project Management: certified PMs assigned to your most critical projects, from strategic digital transformations to regulatory compliance rollouts, with scope, budget, and timeline accountability.
Organizations that implement structured project governance experience significantly higher project success rates. Our clients consistently report improved on-time delivery, reduced cost overruns, and the ability to scale their project portfolios without proportional headcount growth. The PMO Global Alliance has recognized OnSet's approach among the most effective in Latin America.
Resilient, secure infrastructure that keeps your business running — and your team focused
Technology stops being a strategic asset the moment it becomes unreliable. Our infrastructure practice covers the full operational stack: end-user support, network management, and information security — all delivered under defined SLAs with transparent reporting and a single point of accountability.
Rather than selling hardware or locking you into proprietary platforms, we work within your existing environment and optimize it. Where replacement or modernization makes sense, we provide the architecture guidance and project oversight to get it done without disruption.
What's included
- ✓ Technical Support: tiered helpdesk and field support, incident management, SLA monitoring, asset lifecycle tracking, and proactive maintenance scheduling to minimize unplanned downtime.
- ✓ Network Management: LAN/WAN monitoring, performance analysis, capacity planning, configuration management, and vendor coordination — keeping your connectivity fast, stable, and documented.
- ✓ Information Security: vulnerability assessments, access control governance, security policy implementation, incident response planning, and compliance alignment with LGPD and relevant sectoral frameworks.
Clients moving to a managed infrastructure model with OnSet typically see measurable reductions in unplanned downtime within the first quarter, improved ticket-to-resolution ratios, and a clearer security posture that satisfies both internal audit and external regulators — without the cost of building that capability in-house.
Protect your SAP investment, stabilize your environment, and keep it evolving
SAP environments are among the most complex and costly assets in a company's technology portfolio. Mismanagement erodes performance, accumulates technical debt, and leaves critical business processes exposed to risk. OnSet brings specialized SAP expertise that most organizations can't justify hiring full-time — covering everything from day-to-day stability management to strategic optimization and continuous evolution.
Our SAP practice has worked across multiple industries and SAP product lines, giving us the cross-sector perspective to know what works in production and what looks good only in a presentation deck. We speak the language of both the technical team and the business stakeholders who depend on the system.
What's included
- ✓ Environment stabilization: performance diagnosis, basis administration, transport management, and root-cause resolution for recurring issues that slow down business operations.
- ✓ Investment optimization: license rationalization, module utilization audits, and roadmap planning aligned to SAP's own evolution trajectory — so you get value from what you've already purchased.
- ✓ Continuous evolution: upgrade planning and execution, integration support with adjacent platforms, enhancement development, and S/4HANA migration scoping and delivery.
- ✓ Support model flexibility: from full AMS (Application Management Services) retainers to project-based engagements — structured to match your team's internal capability and budget rhythm.
Companies we support consistently report faster issue resolution times, reduced dependence on expensive external consultancies for every minor change, and a clearer technology roadmap that connects SAP investments directly to strategic business goals — with the documentation to prove it to leadership.
Senior IT professionals embedded in your team — with OnSet's quality assurance behind every placement
Hiring the right technology professionals is harder than it should be. The market for senior IT talent is competitive, the interview process is time-consuming, and a wrong hire creates setbacks that take months to recover from. OnSet's Professional Services practice places vetted, senior-level technology specialists directly within your operation — focused entirely on your priorities, integrated with your culture, and backed by our ongoing quality management.
This is not a staffing agency model. Every professional we place has been technically evaluated, referenced, and onboarded into our own methodology standards. You get the productivity of a known, reliable expert — without the fixed-cost risk of a permanent hire you may not need beyond a defined horizon.
What's included
- ✓ Profile matching: we scope the role in detail with your team, then match from our certified professional pool — not from a resume pile. You meet qualified candidates, not possibilities.
- ✓ Flexible engagement models: full-time allocation, part-time fractional engagements, and project-duration assignments — all structured with clear SoW and performance expectations.
- ✓ Ongoing oversight: periodic performance reviews, satisfaction checkpoints, and rapid replacement protocols if a placement isn't meeting expectations — with no contract penalty to you.
- ✓ Knowledge transfer: engagements are structured to leave documentation, process improvements, and internal capability gains — not dependency on the individual being replaced.
Clients using our Professional Services practice reduce time-to-productivity compared to direct hires, gain access to skill sets that would be impossible to attract for short-term needs, and maintain organizational agility — scaling their technology capability up or down in response to business demand rather than headcount policy.
Custom software built fast, built right, and built to last — with meaningful cost control
Off-the-shelf software covers 80% of most business needs. The remaining 20% — the workflows, integrations, and user experiences specific to your operation — is where competitive advantage lives. OnSet's development practice exists to close that gap with custom systems and applications built with agility, flexibility, and a genuine commitment to reducing the total cost of ownership.
A key differentiator in our model is our proprietary low-code development platform, which dramatically shortens build cycles for business-process applications without sacrificing the customization depth that enterprise contexts demand. For complex integrations and high-performance systems, our senior developers work in conventional stacks alongside low-code tooling — choosing the right approach for each layer of the solution, not the easiest approach for us.
What's included
- ✓ Agile delivery: sprint-based delivery with regular client reviews, working software over documentation-heavy processes, and the ability to reprioritize as business requirements evolve — without derailing the entire timeline.
- ✓ Proprietary low-code development: our own platform accelerates development of business process applications, workflow automations, and internal tools by up to 60% compared to conventional builds — with direct cost savings passed to the client.
- ✓ Flexibility across architectures: web applications, mobile (iOS/Android), system integrations via REST/SOAP APIs, ERP extensions, and data pipelines — designed for the ecosystem you already operate in.
- ✓ Post-delivery continuity: structured handover documentation, optional managed maintenance retainers, and in-house training for your team — so the software keeps working long after the project closes.
Custom systems built through OnSet go live faster, cost less to maintain, and integrate more naturally into client environments than vendor-generic alternatives. Our low-code approach, in particular, gives mid-market clients access to bespoke tooling that was previously only economical for enterprises with large IT budgets.
Five practices. One accountable partner.
Every OnSet service is designed to connect to the others — so as your needs grow or shift, you're building on a coherent foundation rather than assembling a patchwork of unrelated vendors.
Let's talk about what your business actually needs
Whether you have a defined project scope or a strategic challenge that still needs shaping, our team will give you an honest assessment — no generic proposals, no inflated scopes. Just a direct conversation about where technology can create real leverage for your organization.